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    ×HeyEngage

    Case Study

    Fast Debt Recovery for a Farmer in Brampton

    What This Looks Like With HeyEngage Supporting Woodside

    Client

    Livestock delivery operator, Brampton

    Sector

    Agriculture

    Outstanding Debt

    £4,800

    Debt Age

    18 months

    Recovery Time

    5 days

    HeyEngage Fee

    3% success-only

    The Original Case (Woodside's Result)

    A livestock delivery business approached Woodside after struggling for 18 months to recover four overdue invoices.

    Woodside recovered the full amount within 5 days through structured outreach and professional escalation — restoring the farmer's cash flow and peace of mind.

    Solid, efficient, and effective.

    "Imagine taking on 10× the workload — because you have Sarah doing all the chasing."

    What This Case Would Look Like With HeyEngage Supporting the Woodside Team

    The aim isn't to replace agents — it's to remove the repetitive workload so you can take on 10× more cases without adding headcount.

    How Woodside + HeyEngage would run this case:

    1

    Instant debtor identity verification

    HeyEngage maps all trading names, contact numbers, emails, aliases.

    2

    AI-driven multichannel outreach

    Letter Before Action (digital), automated voice calls, SMS & WhatsApp nudges, email reminders. All fully compliant and controlled by Woodside.

    3

    Conversational AI agent (Sarah)

    Handles warm, no-pressure repayment conversations: confirms invoice details, offers repayment plan options, collects intent, escalates when necessary.

    4

    Human escalation only when needed

    Your team steps in for disputes, legal action, or complex scenarios. Everything else is automated.

    Results (If Done With HeyEngage)

    Full amount: £4,800
    Woodside retains: £4,656
    HeyEngage success fee: £144 (3%)
    Recovery time: 5 days
    Human time saved: ~80–90% of manual chasing
    Capacity unlocked: Woodside could run 10× more cases simultaneously

    Why This Matters for Woodside

    Scale instantly

    Handle hundreds more accounts without hiring.

    Lower cost-to-collect

    AI covers the repetitive early-stage grind.

    Consistent experience

    Every debtor receives the same professional, compliant process.

    More inbound work

    You can advertise faster turnaround times and higher volume capacity.

    "Woodside, powered by HeyEngage" becomes a serious differentiator.

    Ready to Scale Your Collections?

    See how HeyEngage can help your agency handle 10× more cases without adding headcount.