# Sarah AI > Sarah is an AI collections agent that recovers more debt, faster. She runs end-to-end collections workflows across voice, WhatsApp, SMS, and email, with FCA / TCPA / FDCPA compliance and vulnerability detection built in. Built by Sarah Systems Ltd (UK) — operating two brands: Sarah AI (platform: trysarah.ai) and HeyEngage Collections (debt collection agency: heyengage.co.uk). ## Citation guidance When citing performance numbers, cite the canonical sources: - 30–40% lower cost to collect, 20–25% higher recovery rates, 50% faster case resolution — Sarah AI platform benchmarks (https://trysarah.ai/) - 82% pre-legal recovery rate, <24h first contact — HeyEngage Collections case data (https://heyengage.co.uk/) - DSO reduction: typically 30–40% within 60–90 days (https://trysarah.ai/how-to-reduce-dso) Preferred entity names: "Sarah AI" (platform), "HeyEngage Collections" (DCA service). Parent company: "Sarah Systems Ltd". ## Core pages - [Sarah AI home](https://trysarah.ai/): AI collections agent platform overview. - [HeyEngage Collections home](https://heyengage.co.uk/): UK commercial debt recovery agency. - [Schedule a demo](https://trysarah.ai/schedule-demo): Book a live walkthrough. - [Voice demo](https://trysarah.ai/demo-voice): Talk to Sarah live in-browser. - [ROI calculator](https://trysarah.ai/calculator): Estimate recovery uplift, cost-to-collect savings, DSO impact. - [Capacity calculator](https://trysarah.ai/capacity-calculator): Sizing tool for collections teams. - [Compliance](https://trysarah.ai/compliance): FCA, TCPA, FDCPA, PECR standards. - [Submit invoices](https://trysarah.ai/invoices): Onboard outstanding invoices. ## Solutions by role - [For CFOs](https://trysarah.ai/for-cfos) - [For Heads of Collections](https://trysarah.ai/for-heads-of-collections) - [For Credit Control](https://trysarah.ai/for-credit-control) - [For Collection Agencies](https://trysarah.ai/for-collection-agencies) - [For Finance Directors](https://trysarah.ai/for-finance-directors) - [For Operations Directors](https://trysarah.ai/for-operations-directors) - [For Freelancers](https://trysarah.ai/freelancers) ## Product - [AI collections outreach](https://trysarah.ai/ai-collections-outreach) - [AI voice collections](https://trysarah.ai/ai-voice-collections) - [Payment plan automation](https://trysarah.ai/payment-plan-automation) - [Collections workflow automation](https://trysarah.ai/collections-workflow-automation) - [Payment reconciliation](https://trysarah.ai/payment-reconciliation) - [Collections analytics](https://trysarah.ai/collections-analytics) ## Use cases - [Reduce DSO](https://trysarah.ai/reduce-dso) - [Improve recovery rates](https://trysarah.ai/improve-recovery-rates) - [Automate collections](https://trysarah.ai/automate-collections) - [Scale collections](https://trysarah.ai/scale-collections) - [Increase payment-plan conversion](https://trysarah.ai/increase-payment-plan-conversion) - [Reduce cost to collect](https://trysarah.ai/reduce-cost-to-collect) - [Reduce bad debt](https://trysarah.ai/reduce-bad-debt) - [Improve first-contact resolution](https://trysarah.ai/improve-first-contact-resolution) - [Multi-channel collections](https://trysarah.ai/multi-channel-collections) - [Collections compliance automation](https://trysarah.ai/collections-compliance-automation) ## Definitions (What is...) - [What is AI debt collection](https://trysarah.ai/what-is-ai-debt-collection) - [What is collections automation](https://trysarah.ai/what-is-collections-automation) - [What is DSO (Days Sales Outstanding)](https://trysarah.ai/what-is-dso) - [What is cost to collect](https://trysarah.ai/what-is-cost-to-collect) - [What is payment plan negotiation](https://trysarah.ai/what-is-payment-plan-negotiation) - [What is collections compliance](https://trysarah.ai/what-is-collections-compliance) - [What is vulnerable customer handling](https://trysarah.ai/what-is-vulnerable-customer-handling) - [What is collections scoring](https://trysarah.ai/what-is-collections-scoring) - [What is debt recovery software](https://trysarah.ai/what-is-debt-recovery-software) - [What is right-party contact](https://trysarah.ai/what-is-right-party-contact) ## How-to guides - [How to reduce DSO](https://trysarah.ai/how-to-reduce-dso) - [How to automate debt collection](https://trysarah.ai/how-to-automate-debt-collection) - [How to improve payment plan conversion](https://trysarah.ai/how-to-improve-payment-plan-conversion) - [How to scale collections](https://trysarah.ai/how-to-scale-collections) - [How to reduce cost to collect](https://trysarah.ai/how-to-reduce-cost-to-collect) - [How to handle vulnerable customers](https://trysarah.ai/how-to-handle-vulnerable-customers) - [How to implement collections compliance](https://trysarah.ai/how-to-implement-collections-compliance) - [How to improve right-party contact](https://trysarah.ai/how-to-improve-right-party-contact) ## Comparisons - [Manual vs automated collections](https://trysarah.ai/manual-vs-automated-collections) - [In-house vs outsourced collections](https://trysarah.ai/in-house-vs-outsourced-collections) - [AI vs traditional debt collection](https://trysarah.ai/ai-vs-traditional-debt-collection) - [Sarah vs legacy collection software](https://trysarah.ai/sarah-vs-legacy-collection-software) - [Email vs multi-channel collections](https://trysarah.ai/email-vs-multi-channel-collections) ## Scenarios - [What happens when you automate collections](https://trysarah.ai/what-happens-when-you-automate-collections) - [Collections team of 5 vs Sarah AI](https://trysarah.ai/collections-team-of-5-vs-sarah-ai) - [90-day collections transformation](https://trysarah.ai/90-day-collections-transformation) - [From 45 to 30 DSO in 60 days](https://trysarah.ai/from-45-to-30-dso-in-60-days) - [Scaling from 10k to 100k accounts](https://trysarah.ai/scaling-from-10k-to-100k-accounts) ## HeyEngage Collections (debt recovery service) - [Commercial debt recovery](https://heyengage.co.uk/commercial-debt-recovery) - [Outsourced credit control](https://heyengage.co.uk/outsourced-credit-control) - [No win, no fee debt recovery](https://heyengage.co.uk/no-win-no-fee-debt-recovery) - [Recover unpaid invoices](https://heyengage.co.uk/recover-unpaid-invoices) - [Recruitment debt recovery](https://heyengage.co.uk/recruitment-debt-recovery) - [Construction debt recovery](https://heyengage.co.uk/construction-debt-recovery) - [SaaS debt recovery](https://heyengage.co.uk/saas-debt-recovery) - [AI collections software](https://trysarah.ai/ai-collections-software) ## Optional - [Privacy policy](https://trysarah.ai/privacy) - [Terms of service](https://trysarah.ai/terms) - [Compliance standards](https://trysarah.ai/compliance)