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    We Took a Real Case Study From Your Site and Reimagined It With HeyEngage

    Here is how CLI can 10x its SME capacity with a copilot that handles all the chasing

    Fast Recovery for a Small Pest Control Business

    And How CLI Could Scale This Type of Case Effortlessly With HeyEngage

    Case Details

    Client:Specialist Pest Control
    Sector:Field Services
    Outstanding Debt:£140,000
    Typical Invoice:£75 to £125

    Key Metrics

    Debt Age:60 days to 3 years
    Recovery Timeline:~4 months
    HeyEngage Fee:3% success only
    Data Provided:One Excel file

    Recovered

    £140k

    Timeline

    ~4mo

    HeyEngage Fee

    3% only

    Capacity

    10×

    The Original Situation from Your Case Study

    Mike Hall runs a busy pest control business with simple pricing and very few disputes. The real barrier was customers promising to pay later and delaying payment for weeks or months.

    Working long days on site, Mike had no capacity to chase dozens of small overdue invoices. Over three and a half years, the problem grew. Turnover reached £728,000. Unpaid invoices reached £140,000. His overdraft kept rising. He had no time to deal with it.

    He needed a solution that required zero admin and zero effort.

    How This Case Looks With CLI Using HeyEngage as a Copilot

    HeyEngage turns small invoice SME cases into a high volume, low effort recovery engine for CLI.

    Excel file to instant import

    Mike emails his spreadsheet and HeyEngage ingests every customer, invoice and overdue balance immediately. No uploads. No data entry. No friction.

    Automated chasing fully branded to CLI

    The copilot handles email reminders, SMS follow ups, overdue escalation, payment tracking and sequencing. Everything runs quietly in the background.

    Zero operational load for CLI

    CLI only steps in for complex or contested accounts. All early and mid stage chasing is automated.

    Three percent success only fee

    Simple for SMEs to adopt and ideal for high volume collections.

    The Results When Driven by HeyEngage

    Recovered amount:£140,000
    CLI retains:97%
    HeyEngage receives:3%
    Recovery timeline:~4 months
    CLI workload:Close to zero
    Capacity unlocked:10×

    This approach transforms SME collections into a scalable and profitable revenue engine.

    Imagine taking on ten times more SME accounts because your copilot handles all the chasing

    Why This Creates a Growth Lever for CLI

    SMEs produce large volumes of small invoices and these are perfectly suited to automation.

    CLI becomes the easiest option in the market by offering a simple promise:

    Send us your spreadsheet and we recover the rest.

    More volume with less work
    Lower cost to collect
    Higher margin
    Scalable marketing advantage
    Repeatable success stories
    Significantly strengthened SME offering

    Every CLI case study can be reframed as a HeyEngage powered success story, giving you a repeatable and scalable marketing and operational advantage.

    Summary

    Recovered amount

    £140,000

    Fee

    1% success only

    Debt age

    60d to 3y

    CLI workload

    Minimal

    Capacity unlocked

    10×

    SME offering

    Strengthened